Digital services have transformed the way we live and work. But the journey to a new digital world is a collective one, and businesses must rise to the challenge of ensuring the less tech-savvy, particularly elderly people, are not left behind.
Companies worldwide have taken steps to make their products and services more accessible to the elderly and provided training in digital skills after the pandemic forced people to switch to online transactions and communication.
The initiatives come after a regional review by the United Nations Economic and Social Commission for Asia and the Pacific called for concerted efforts and accelerated action to deal with rapidly ageing population and revitalise the role of older people in society.
With the number of people aged 60 or above expected to double in the next 30 years to 1.3 billion – a quarter of the Asia-Pacific region’s population – it is essential to narrow the technological divide and ensure a brighter digital future for everyone.